Smart Hospital Innovation: Indoor Wayfinding Solution at Busan University Hospital
- AuthorElodie
- DateDec 18, 2024
- Views338
Transforming Patient and Visitor Experiences with Smart Navigation
Hospitals are essential spaces in our lives, but they can often feel unfamiliar and overwhelming, especially in urgent situations. Visitors can easily lose their way in large, complex facilities or miss critical steps in registration and treatment processes. To address these challenges, KT, in collaboration with Busan National University Hospital, has introduced an advanced Indoor Navigation Service powered by People and Technology way finding solution.
Solving the Challenges of Hospital Navigation
The hospital environment, while vital, can be stressful for patients and visitors:
- Getting Lost: Navigating through corridors and departments can be confusing, especially during emergencies.
- Missing Steps: Critical processes such as check-ins or appointments may be skipped unintentionally due to confusion.
By implementing a Location-Based Service (LBS) platform with turn-by-turn indoor navigation, Busan University Hospital now offers a more intuitive and user-friendly experience for everyone visiting the facility.
Key Features of the Smart Navigation Platform
- Seamless Indoor Wayfinding: Patients and visitors can easily navigate the hospital using turn-by-turn guidance via their mobile devices. The intuitive map ensures they find their destinations—whether clinics, diagnostic rooms, or reception counters—without confusion.
- Efficiency in Emergencies: The wayfinding system minimizes delays in reaching key locations during urgent situations, improving patient outcomes.
- Enhanced Patient Experience: By integrating wayfinding with hospital processes, visitors can complete check-ins and procedures with ease, reducing stress and saving time.
KT’s Smart Hospital Vision
KT’s vision for a Smart Hospital integrates IoT and smart navigation technology to create patient-centric solutions. By turning hospitals into intuitive and connected spaces, the platform not only improves navigation but also enhances operational efficiency for healthcare providers.
The successful implementation of the Smart Navigation Service at Busan University Hospital marks a significant step towards modernizing healthcare infrastructure in Korea.
A Step Towards Patient-Centric Innovation
KT’s collaboration with Busan University Hospital demonstrates the transformative potential of IoT technology in healthcare. The indoor wayfinding service ensures that hospitals, while essential yet often unfamiliar, become more accessible and navigable for patients and visitors.
By providing clarity and guidance in critical moments, KT is helping to create smarter, more efficient hospital environments—where every second counts.